Pre-sales question, a stubborn bug, or a custom event setup? Pick a channel or send the form - every message is read by the people who build Venuera, usually within one business day.
Prefer to look things up first? Browse the documentation.
Quick answers
The short version of what people ask us most.
Usually within one business day. Every message is read by the people who build Venuera - if you are reporting a bug, include the steps to reproduce it and we can get to it faster.
Yes. The Venuera core is free forever: unlimited events, unlimited tickets, the Ticket Designer, PDF tickets, attendee exports and check-in reports are all included. Add-ons are there when your events outgrow the core.
No. Venuera charges no per-ticket fees, ever - you keep 100% of every sale. You only pay if you choose an add-on or the All-Access bundle.
Every purchase is covered by a 7-day money-back guarantee. Send us a note within a week of purchase and we will refund you.