Camera scanning
You're here because
you want to scan ticket QR codes with the phone’s camera, the way most door staff will work.
Camera scanning is the default at most doors: point the phone at the buyer’s QR and the result pops up instantly.
Scan a ticket
- On a touch device (phone or tablet) the camera starts automatically when you open the scan screen (grant the camera permission the first time); on desktop, or if auto-start is off, tap the camera button to start the viewfinder.
- Hold the buyer’s QR – on their phone screen or on paper – in view. It reads automatically, no shutter button.
- The result fills the screen in colour: green Entry allowed, or a warning like Already used, Check-in closed or Wrong event.
Sound & vibration
The app can play a sound and vibrate on each scan so staff don’t have to stare at the screen in a fast line – distinct cues for allowed versus refused. Toggle these in the check-in settings.
Result behaviour
Choose whether the result auto-dismisses after a short delay (fastest for a queue) or waits for a tap to continue (good when staff want to read it). Both are configurable, with separate delays for allowed and warning results.
No camera? Doors with only a hardware scanner can turn the camera off entirely, or auto-start it on touch devices – your choice in settings.
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