Door-staff account
You're here because
you want to control precisely how each ticket may be used at the door - once, several times, only in a window, or once per day.
A door-staff account can be limited to a selected set of events, straight from its user profile (Users → Edit User → Check-in access).
Pick All events, which stays the default for every existing account, or tick only the events that person works.
How to set it up
- Go to Users → Add User create new user with Door Staff (Venuera) role.
- Go to Users → All Users and click Edit on the Door Staff member’s profile.
- Scroll down to the Check-in access section.
- By default, All events is selected — the account can check in attendees for any event.
- To restrict access, untick All events and then tick only the specific events this person should handle.
- Click Update User to save.
Once saved, that door-staff account will only see and manage check-ins for the events you selected. This is useful when you have multiple concurrent events with separate door teams.
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